Don't Send That RFP Out Just Yet with Camden Bernatz

Camden Bernatz, creative director and lead strategist at Brand Revolt and author of Stop Asking for Pitches: 10 Rules to Fix the Client-Agency Relationship, pitches Adam Stoker a new strategy offer live on the show, and Adam pushes back. Camden argues that most DMO agency relationships are set up for diminishing returns before the RFP is ever written: Frankensteined RFP language borrowed from other destinations, untested assumptions, and agencies hired as extra hands, then blamed for a lack of ideas. Adam plays the skeptical DMO. Who has the bandwidth for an RFP readiness audit, and isn't an agency just stacking the deck to win the bid? They also dig into the cost of staying 18 more months with an agency you've stopped trusting and why uncommunicated expectations sink partnerships. Plus, Adam opens with a monologue on the CMO Jam room where nobody would say they loved their agency of record.

Camden's book, Stop Asking for Pitches: 10 Rules to Fix the Client-Agency Relationship, is available on Amazon. Reach Camden at camden@thebrandrevolt.com.

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The ⁠⁠⁠⁠Destination Marketing Podcast⁠⁠⁠⁠ is a part of the ⁠⁠⁠⁠Destination Marketing Podcast Network⁠⁠⁠⁠. It is hosted by Adam Stoker and produced by Brand Revolt. If you are interested in any of Brand Revolt’s services, please email ⁠⁠⁠⁠adam@thebrandrevolt.com⁠⁠⁠⁠ or visit ⁠⁠⁠⁠www.thebrandrevolt.com⁠⁠⁠⁠.

To learn more about the Destination Marketing Podcast network and to listen to our other shows, please visit ⁠⁠⁠⁠www.thedmpn.com⁠⁠⁠⁠. If you are interested in joining the network, please email ⁠⁠⁠⁠adam@thebrandrevolt.com⁠⁠⁠⁠.

Chapters: 00:00 Monologue: The room where no one loved their agency 02:51 Why Brand Revolt moved from tacticians to strategists 06:39 Camden Bernatz joins 09:43 The pitch: agency relationships built for diminishing returns 12:20 Hiring a hammer when you need a screwdriver 15:19 The Frankensteined RFP 16:27 Stop Asking for Pitches and the RFP readiness audit 19:16 Why "better ideas" is the wrong complaint 21:56 Readiness score, quick fix, or big fix 23:21 Announcing DMO Jam (sponsored) 26:06 Pushback: "I don't have the bandwidth" 28:31 "Aren't you just stacking the deck?" 31:51 The real cost of staying in a bad agency relationship 36:02 RFPs and the dating analogy 37:44 Finding DMOs at the right point in the RFP cycle 42:51 Adam's verdict